Privacy Policy

Last updated:

Introduction

vorxyreloxax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to container mini-gardens.

We are a UK-based business operating in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Address and location details for delivery purposes
Messages and inquiries submitted through our contact forms
Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Process orders and arrange deliveries
Send you information about our products and services
Improve our website and services
Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract: When processing is necessary for the performance of a contract with you
Legal obligation: When processing is necessary for compliance with a legal obligation
Legitimate interests: When processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access: You have the right to request copies of your personal data
Right to rectification: You have the right to request correction of inaccurate or incomplete data
Right to erasure: You have the right to request deletion of your personal data in certain circumstances
Right to restrict processing: You have the right to request restriction of processing of your personal data
Right to object to processing: You have the right to object to our processing of your personal data
Right to data portability: You have the right to request transfer of your data to another service provider
Right to withdraw consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process it.

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to protect our rights
With your explicit consent

All third parties are required to maintain the security of your personal data and to use it only for the purposes we specify.

International Transfers

Your personal data is stored and processed within the UK and European Economic Area (EEA). If we need to transfer your data outside the UK/EEA, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Complaints

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. You can contact the ICO at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Phone: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Data Protection Officer
vorxyreloxax
Brunswick Industrial Estate
Unit 4 Sandison Ct
Newcastle upon Tyne NE13 7BA
United Kingdom
Phone: +44 191 340 1271
Email: supportuse@vorxyreloxax.world